2. At LeuLeu LLC, we take pride in providing high-quality products that meet your expectations. However, in the rare event that you receive a defective or low-quality product, we will take responsibility for any damage that occurred during the production process and delivery. You may be eligible for a free refund or replacement within 90 days of the delivery date.

To request a refund or replacement, please contact our customer service team via our Livechat. To help us quickly and effectively resolve your issue, please include a photograph demonstrating the poor quality or the damaged area of the item. The most optimal pictures should be taken on a flat surface, with the tag and error of the items clearly displayed.

We will review your request and send you replacements as soon as we confirm the situation. You do not need to return the defective ones. We will use this information to help you with your order and eliminate errors in the future.

Please note that: This warranty only covers manufacturing defects and does not cover:

• Damage caused by accident
• Improper care
• Normal wear and tear
• Breakdown of colors and materials due to sun exposure
• Aftermarket modification.

Our policy lasts for 90 days from the delivery date. If more than 90 days have passed since you received the item, unfortunately, we cannot offer you a full refund or replacement.

Note: In case the credit has not been posted to your account yet, please contact the card-issuing bank for further assistance.